Countermeasures against the COVID-19 infection and a request to all visitors notice

At Tokyo Biennale 2020/2021, we are working to create a safe and enjoyable art event while asking for the cooperation of all visitors to help prevent the spread of the new coronavirus infection. To this end, we are implementing various measures to prevent the introduction and spread of the virus, including health management of staff, thorough ventilation, limiting the number of visitors, requiring visitors to sanitize hands, and maintaining social distance among visitors. We kindly ask for your understanding and cooperation. Please note that we will review our measures as necessary based on the situation. Please check our website for the latest information.

Requests to visitors

  • If you are not feeling well, please refrain from coming to the exhibition.
  • Please wear a mask during your visit and while in the exhibition venues.
  • The number of visitors may be limited depending on the size of the exhibition venue and ventilation conditions.
  • Please note that visitors with a temperature of 37.5 degrees Celsius or higher will not be allowed to enter the venue.
  • Personal information may be collected for symposiums, workshops, and other events where an unspecified number of people will be staying for more than a certain amount of time.

Requests to visitors joining guided tours

  • Hand sanitizer will be available at each venue. Please sanitize and wash your hands frequently when entering the museum and during the tour.
  • Please keep a safe distance from others during the tour and when waiting in line. Staff may approach you if there is deemed to be an excess concentration of people.
  • Museum staff will wear masks.
  • Please note that some exhibits and facilities may be subject to suspension or changes in operating hours for safety reasons.

Outline of Efforts to Prevent the Spread of Infection

In order to prevent the spread of the new coronavirus infection, Tokyo Biennale 2020/2021 has created guidelines based on the following overview and is taking all possible safety measures in the planning, implementation, and operation stages of the Biennale.

-Planning stage
At the planning stage of exhibitions and events, we verify that the content can be implemented safely while avoiding the three C’s (closed spaces, crowded places, and close-contact settings) to the greatest extent possible. Currently, all projects featuring in the Biennale have satisifed these safety checks.

-Implementation phase
In the implementation stage, we maintain and manage environments to avoid the three C’s. Specifically, ventilation is provided (two-way ventilation, mechanical ventilation) to prevent “closed” spaces, while the number of people (in principle, one person per 4 square meters) and the duration of stay (within 90 minutes) are set according to the size of the relevant venue to prevent “crowded” and “close contact” settings. If the specified time is exceeded, measures such as taking breaks and ventilating venues are taken. In addition, under no circumstances do we plan and implement situations that lead to a concentration of people.

The safety of visitors, artists and staff is administered as follows. The temperature and physical condition of all staff, including artists, is checked upon arrival at venues, and is managed centrally. For programs such as symposiums and workshops where an unspecified number of people stay for a long period of time, we ask visitors to write down their names and contact information so that we can keep them in case of emergency.

July 19, 2021 General Non-Profit Incorporated Organization Tokyo Biennale